Terms & Conditions
Terms & Conditions
Last Updated:10/3/2025
America’s Auto Service LLC
(“America’s Auto Service,” “we,” “us,” or “our”)
These Terms & Conditions (“Terms”) govern your use of the America’s Auto Service LLC website, services, and any service plans or products provided by us. By accessing our website or purchasing a service plan, you agree to be bound by these Terms.
If you do not agree to these Terms, please discontinue use of our services.
1. Overview of Services
America’s Auto Service LLC provides automotive service plans and vehicle protection products designed to help cover certain mechanical repair costs. Coverage details, limitations, exclusions, and eligibility requirements are specified in the individual service contract provided at the time of purchase.
These Terms apply to the use of our website, phone services, marketing materials, and general customer interactions.
2. No Vehicle Warranty by Manufacturer
America’s Auto Service LLC is not affiliated with any vehicle manufacturer or dealership.
Our service plans are not manufacturer warranties and do not replace or extend original factory warranties.
All policies are administered through authorized third-party administrators as specified in the customer’s contract.
3. Website Use & User Obligations
By using our website, you agree:
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To provide accurate, complete information when submitting forms
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Not to use the site for unlawful or harmful activities
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Not to attempt to interfere with the operation or security of the website
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Not to reproduce or redistribute website content without permission
We reserve the right to suspend or restrict access to the website at any time for violations of these Terms.
4. Service Plan Enrollment
Enrollment in a service plan may require:
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Verification of vehicle information
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Contract approval by the administrator
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Payment processing of the initial fee or deposit
Coverage becomes active only once the customer receives and accepts the official service contract.
If any information provided by the customer is found to be inaccurate or incomplete, coverage may be delayed, denied, or canceled.
5. Payments & Billing
Payment terms vary based on the service plan selected. All payments must be made in accordance with the payment schedule set forth in the contract.
Customers agree to:
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Maintain an active payment method
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Pay all required fees on time
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Notify us of any billing changes
Late or missed payments may result in suspension or cancellation of coverage.
America’s Auto Service LLC does not store full credit card details; payments are securely processed through authorized providers.
6. Claims Process
Claims are handled by the administrator listed in the customer’s contract.
To file a claim, customers must:
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Contact the administrator before repairs are made
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Provide contract details and vehicle information
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Have repairs performed by an approved or licensed repair facility
Unauthorized repairs or repairs completed without prior authorization may not be covered.
7. Cancellation & Refunds
Cancellation terms are described in the individual service contract.
In general:
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Customers may cancel within the contract’s specified cancellation period for a full or prorated refund
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After the cancellation window, refunds may vary depending on usage, claims, and contract terms
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Administrative fees may apply
Customers must follow the cancellation instructions in their contract to ensure proper processing.
8. Limitation of Liability
America’s Auto Service LLC is not liable for:
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Repairs not authorized by the administrator
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Pre-existing conditions or issues not covered under the contract
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Losses due to misuse, neglect, accidents, or improper maintenance
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Indirect, incidental, or consequential damages
Our liability is limited to the obligations expressly stated in the customer’s service contract.
9. Third-Party Links & Partners
Our website may contain links to external or third-party websites for informational purposes.
America’s Auto Service LLC does not control or endorse these sites and is not responsible for their content, privacy practices, or security.
10. Intellectual Property
All website content—including text, graphics, logos, and design—is the property of America’s Auto Service LLC or its licensors.
You may not copy, reproduce, modify, or distribute any materials without written permission.
11. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our website, you consent to the practices described in our Privacy Policy.
12. Changes to Terms
We may revise these Terms at any time.
Updates will be posted on this page with a new “Last Updated” date.
Continued use of our website or services constitutes acceptance of any revised Terms.
13. Governing Law
These Terms are governed by the laws of the state in which America’s Auto Service LLC is registered, without regard to conflict-of-law principles.
Any disputes must be resolved in the appropriate state or federal courts located within that jurisdiction.
14. Contact Information
For questions regarding these Terms & Conditions, please contact:
America’s Auto Service LLC
108 Lakeside Dr
Dover DE 19910
Email: support@americasautoservice.com
Phone: (800) 273-5638
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